Life is stressful enough, so we’ve made everything as easy as possible. You can choose from our selection of ready-made designs, ordering directly from our shop – just choose the right size and add to basket
If you are wanting to order a personalised print eg: a family dog print, just add the size you require to your basket, we haven’t listed every breed of doggy as there are just too many. Just pop in your requirements into the info box (once you have gone to checkout) We need to know, the breed and colour, dog name, family name and the date they became part of the family, we’ll be in touch to make sure we’ve got everything we need.
Family prints are slightly different, for the Family Watercolour Prints, we need to know the ages of the family, hair colour, length & style (we will try our very best to match)
Wedding Song prints, we just need the name and artist of the song and any special dates or names for the bottom of the print.
Song Lyric prints, again we need the name and artist of the song, any special dates or names for the bottom of the print, but we also need the section of the song you would like to show, this is usually the chorus.
Just like you, we want your prints to be perfect, which is why we ask that you give us 7-10 days to turn around your design ready for approval (longer at busy periods such as Christmas and Fathers Day)
Once you’ve ordered and sent us all your information, we’ll whip up an initial design and you’ll be sent a PDF to approve, once approved by you, we’ll send it to our professional printer, and let you know when it is ready for collection or posting.
Once you’ve ordered and sent us all your wedding information, we’ll whip up an initial design and you’ll be sent a PDF to approve. Don’t worry, we know you’ll want to tweak it, so you get up to three sets of amends, after which we’ll charge a small £5 fee for any more.
Once we’ve had approval by email, we’ll send it to our professional printer, who will return it to us for hand-finishing before we send it out to you. Please make sure you send us an address where you can receive your stationery – it just makes everything so much easier.
Just like you, we want your invites to be perfect, which is why we ask that you give us 3 weeks to turn around your design, ready for approval – obviously it’ll take a little longer if we’re making you bespoke invites.
If you need your order sooner, get in touch with us directly and we’ll make a plan together – we don’t believe in being fashionably late, and while we can usually work around your timescales, we like to check the dates to avoid disappointment.
If you’d like to have your stationery made specially, please get in touch to discuss your ideas. We’re happy to make something from scratch and we’ll work with your make your vision a reality, but it helps you have an idea of the style, colours and budget you’re working with.
Returns and refunds
Unfortunately, we don’t accept returns unless a mistake has been made on our part – and while we will check the information matches what we’ve been sent, we can’t be held responsible for spelling or factual mistakes. For this reason, we recommend double checking your designs, and maybe even asking your other half or family to give them a once over.