Planning an event is stressful enough, so we’ve made everything as easy as possible. You can choose from our selection of ready-made designs, ordering directly from our shop – just add your personal requirements into the info box, then we’ll be in touch to make sure we’ve got everything we need.
Delivery & timescales
Just like you, we want your invites to be perfect, which is why we ask that you give us 2 weeks to turn around your design, ready for approval – obviously it’ll take a little longer if we’re making you bespoke invites.
If you need your order sooner, get in touch with us directly and we’ll make a plan together – we don’t believe in being fashionably late, and while we can usually work around your timescales, we like to check the dates to avoid disappointment.
How it all works
Once you’ve ordered and sent us all your wedding information, we’ll whip up an initial design and you’ll be sent a PDF to approve. Don’t worry, we know you’ll want to tweak it, so you get up to three sets of amends, after which we’ll charge a small £5 fee for any more.
Once we’ve had approval by email, we’ll send it to our professional printer, who will return it to us for hand-finishing before we send it out to you. Please make sure you send us an address where you can receive your stationery – it just makes everything so much easier.
If you’d like to have your stationery made specially, please get in touch to discuss your ideas. We’re happy to make something from scratch and we’ll work with your make your vision a reality, but it helps you have an idea of the style, colours and budget you’re working with.
Returns and refunds
Unfortunately, we don’t accept returns unless a mistake has been made on our part – and while we will check the information matches what we’ve been sent, we can’t be held responsible for spelling or factual mistakes. For this reason, we recommend double checking your designs, and maybe even asking your other half or maid of honour to give them a once over.